Terms of service

Terms of Service

Overview

This website is operated by DOLLTA, representing Shenzhen Silitech. Throughout the site, the terms “we”, “us”, and “our” refer to DOLLTA and/or Shenzhen Silitech. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on this site, including our Privacy Policy, Refund Policy, and Shipping Policy.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content. Please read these Terms carefully before using our website. If you do not agree to all of these Terms, you may not access the website or use any services.

Any new features, tools, or services added to the store shall also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to offer our products and services online.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least 18 years old.

You may not use our website or products for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations in your jurisdiction, including copyright and intellectual property laws.

You must not transmit any viruses, malware, or any code of a destructive nature through the website.

A breach or violation of any of these Terms may result in immediate termination of your access to our Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit to us (excluding payment information) may be transferred unencrypted over various networks and may be adapted to meet technical requirements of connecting devices or systems. Payment information is processed securely through our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service without our express written permission.

Headings in these Terms are included for convenience only and do not affect interpretation.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to ensure the information on this website is accurate and up to date, but we do not guarantee that all information is complete, current, or error-free.

The materials on this site are provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information except as required by law.

Section 4 – Modifications to Products, Services, and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue any product, service, or part of the website without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of any product or service.

Section 5 – Products or Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy.

We make every effort to display product images, colors, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual appearance of the products.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. We also reserve the right to limit quantities of any products or services that we offer.

All product descriptions, specifications, and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

For customized products, you acknowledge that custom orders may require additional production time and may be subject to different cancellation, return, or refund conditions as stated in our relevant policy or confirmed in writing before production begins.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet every individual expectation, or that any errors in the Service will be corrected immediately.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse, limit, or cancel any order you place with us. This may include orders that appear to be placed by dealers, resellers, distributors, or orders that raise concerns relating to fraud, payment verification, shipping feasibility, or policy compliance.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our site. You agree to promptly update your account information, including your email address and payment details, so we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy and Shipping Policy.

Section 7 – Optional Tools

We may provide access to third-party tools or services that we do not monitor or control.

You acknowledge and agree that such tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with the terms provided by the relevant third-party provider.

Section 8 – Third-Party Links

Certain content, products, and services available via our website may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party websites, and we assume no liability or responsibility for them.

Please review the policies and terms of any third-party site before engaging in any transaction or interaction with them.

Section 9 – User Comments, Feedback, and Other Submissions

If you send us ideas, suggestions, feedback, proposals, or other materials, whether online, by email, or otherwise, you agree that we may use, edit, copy, publish, distribute, and otherwise utilize such submissions without restriction, except where prohibited by law.

We are under no obligation to maintain any comments in confidence, pay compensation for them, or respond to them.

We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, defamatory, obscene, infringing, or otherwise objectionable.

You agree that your submissions will not violate any rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, or malicious content.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information on the website except as required by law.

Section 12 – Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

for any unlawful purpose;
to solicit others to perform or participate in unlawful acts;
to violate any applicable laws or regulations;
to infringe upon our intellectual property rights or the rights of others;
to harass, abuse, insult, defame, intimidate, or discriminate against others;
to submit false or misleading information;
to upload or transmit viruses or malicious code;
to collect or track the personal information of others without authorization;
to spam, phish, scrape, crawl, or interfere with the security or proper operation of the website;
to use the website in any way that is obscene, abusive, or otherwise objectionable.

We reserve the right to terminate your use of the Service or website for violating any prohibited use.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The website and all products and services delivered through it are provided on an “as is” and “as available” basis, except as expressly stated by us and except where otherwise required by law.

To the fullest extent permitted by applicable law, DOLLTA, Shenzhen Silitech, and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including loss of profits, loss of revenue, loss of savings, loss of data, or replacement costs, arising from your use of the Service or any products purchased through the website.

In jurisdictions that do not allow the exclusion or limitation of certain liabilities, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless DOLLTA, Shenzhen Silitech, and our affiliates, officers, directors, employees, agents, contractors, suppliers, and service providers from any claim, demand, liability, damages, losses, or expenses, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

Section 16 – Termination

These Terms of Service remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our website.

We may terminate or suspend your access to the Service immediately, without notice, if in our sole judgment you violate these Terms or if we reasonably suspect such a violation.

Any obligations or liabilities incurred before termination shall survive termination.

Section 17 – Entire Agreement

These Terms of Service, together with any policies or rules posted by us on this website, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications, or proposals, whether oral or written.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 – Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles.

Section 19 – Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.